Role Responsibilities Keep Alberta Connected.

Power the Technology Behind Essential Public Services.

Be part of the team that supports the critical technology infrastructure keeping the Government of Alberta connected and operational.

This is an prospect to contribute to the reliability, security, and performance of enterprise IT facilities that enable essential government services across the province.

Reporting to the Team Lead, Facilities, you will maintain and support Tier 3 enterprise data centres, more than 90 Shared Data Facilities, and over 1,000 network closets across Alberta.

These facilities support more than 30,000 users, 500+ locations, and 1,500+ government applications, including approximately 190 critical public services.

You will apply IT Incident, Problem, Change, Project, Service, and Capacity Management practices to resolve complex technical challenges, improve operational performance, and deliver innovative solutions.

Working collaboratively with technical teams and stakeholders, you will manage assigned work independently while serving as a subject matter expert in one or more technical areas.

Responsibilities:



Some of your responsibilities in this position will include but are not limited to: Providing information technology development, maintenance and support services to clients.

Provide technical support for various applications by recommending changes or enhancements for applicable information technology services/products to the Team Lead.

Monitoring various items such as user problems or issues and performing on-call rotational activities.

Providing system reporting development and support.

Assisting with project management processes.

Updating and developing information technology systems and programs.

As technology continues to evolve, adaptability and continuous learning are essential.

Familiarity with AI and emerging technologies, along with the ability to apply them to improve efficiency, problem-solving, and service delivery, will be valuable to success in this role.

We seek individuals who embrace innovation and are committed to growing their technical capabilities.

The is provided for further details on this position.

📌 Facilities Coordinator (Edmonton)
🏢 Government of Alberta
📍 Edmonton