Lead operational success as a Senior Technical Account Manager (L6) at affirm. This remote role focuses on managing strategic alliances while ensuring seamless integrations and technical efficiency. In this critical position, you will steer the operational management of technical accounts within affirm's strategic alliances.

As a Senior TAM, your collaboration with Product, Engineering, and Customer Success teams will be vital in driving key technical projects and mentoring junior team members. Own operational health of strategic alliance technical accounts

- Monitor alerting, troubleshooting, and field technical inquiries
- Perform root-cause analysis and escalate issues as needed
- Drive technical initiatives and integration optimizations
- Minimum six years in a technical, external-facing role
- Robust troubleshooting skills using logs and analysis tools
- Ability to manage relationships with technical decision-makers
- Proven experience mentoring and leading technical teams Bring your technical expertise and operational leadership to affirm's remote team, enhancing the success of strategic alliances.

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📌 Senior Technical Account Manager At Affirm (Winnipeg)
🏢 WinsAbove
📍 Winnipeg