Direct marketing operations, business reporting, and investment alignment for Manulife’s Retirement and Wealth business in a hybrid Toronto setting.

This Director leads operating rhythm and business management for Retirement and Wealth Marketing. You will translate business priorities into marketing objectives, coordinate competing initiatives, and provide decision-ready reporting. The work connects KPIs, NPS performance, budgets, resources, and stakeholder commitments across regions.

Key Responsibilities:
Translate priorities into marketing objectives and investments
Monitor KPIs and campaign effectiveness across regions
Prepare monthly and quarterly leadership reporting
Track owners, milestones, risks, and delivery barriers




Coordinate employee feedback and action planning

Requirements:
Bachelor’s degree with eight to ten-plus years’ experience
Asset management, markets, products, and investment knowledge
Solid communication, presentation, organization, and prioritization skills
Cooperative relationship-building across organizational functions
Ability to apply AI, technology, and data

Use business management, performance measurement, stakeholder alignment, and reporting expertise to guide Retirement and Wealth Marketing decisions.

📌 Retirement Wealth Marketing Operations Director Toronto
🏢 Company 1 The Manufacturers Life Insurance
📍 Toronto