Coordinate automotive service appointments across multiple locations while connecting customers with Bannister Automotive Group through every call. Organization and detail matter daily.

This BDC Appointment Coordinator position supports dealerships behind the scenes through inbound scheduling and outbound customer follow-ups. You will coordinate availability for different makes and models, update records, and assist with service campaigns and reminders. The role suits someone friendly, qualified, and comfortable managing a high-volume call workplace.

Key Responsibilities:
Schedule service appointments from inbound customer calls
Reconnect with customers through outbound follow-up calls
Manage appointment availability across dealership locations




Maintain accurate customer and vehicle system records
Escalate concerns to support customer experience

Requirements:
Customer-first communication skills
Strong organization, detail, and time management
Ability to work in quick-paced multitasking conditions
Computer proficiency and accurate data entry
Friendly, professional, team-oriented mindset

Use communication, multitasking, and automotive appointment coordination skills to support Bannister dealerships and their service customers.

📌 Automotive Service Appointment Coordinator Chilliwack
🏢 Bannister Kia
📍 Chilliwack