Use Patient Satisfaction Survey data and report-writing expertise as Interior Health’s Person and Family-Centered Care Coordinator. Work flexibly within British Columbia.

This experienced Coordinator navigates systems that collect Patient-and Family-Centered Care data and designs reports for diverse users. The work supports performance monitoring, process improvement, strategic planning, and coordinated implementation across Interior Health. You will advise partners, recommend system approaches, and exchange best practices with Health Authorities.

Key Responsibilities:
Design and produce reports meeting user needs
Monitor PFCC-related performance indicators and coordinate data flow
Identify process improvement prospects and recommend projects




Facilitate best-practice application and evaluate PFCC initiatives
Provide system recommendations to team members and partners

Requirements:
Experience with Patient Satisfaction Survey-related data
Ability to navigate systems collecting PFCC information
Experience coordinating PFCC projects across an organization
Ability to provide technical leadership and direction
Ability to liaise with Health Authorities

Bring PFCC data, reporting, systems, and process improvement expertise to Interior Health’s coordinated patient experience work.

📌 Patient Experience Data Coordinator Kelowna (Canada)
🏢 Interior Health Authority
📍 Canada