Strengthen customer service operations through route supervision, complaint research, and employee support at Canadian Linen and Uniform Services Company. This role requires experienced management capability.

The Route Manager and Customer Service Manager oversees drivers and assigned routes while maintaining employee and customer retention. Responsibilities include investigating service concerns, solving problems, improving productivity, and communicating actively. The role also supports route analysis, safety procedures, training, and management reporting.

Key Responsibilities:
Provide employee supervision and problem solving
Direct research into customer complaint causes
Maintain employee and customer retention through communication




Assist with route research, analysis, and implementation
Ride with drivers to detect service errors

Requirements:
Customer-focused and detail-oriented approach
Excellent communication and interpersonal skills
Excellent time management and problem-solving skills
Two-plus years of management experience
Valid license, clean record, and required driver abstract

Use customer service leadership, route analysis, and communication skills to improve service delivery across assigned Canadian Linen routes.

📌 Customer Service Route Supervisor Grande Prairie
🏢 Canadian Linen and Uniform Services
📍 Grande Prairie