Bring reception, Microsoft Office, and compassionate service skills to Shannon Oaks in Vancouver as a casual Resident Services Assistant.

At Baptist Housing, this Concierge role supports residents, families, visitors, and the business office. You will provide qualified reception, manage inquiries, maintain records, and help create a welcoming community. The position reports to the Resident Services Manager.

Key Responsibilities:
Answer resident and visitor inquiries by phone or in person
Respond to medical emergencies, primarily by contacting 911
Maintain confidential databases, tenancy records, and resident files
Prepare attendance lists, census reports, and resident charge invoices
Support onboarding, move-ins, move-outs, and resident transitions

Requirements:
Secondary school graduation
Minimum three years’ relevant experience or equivalent training
Formal basic accounting and Microsoft Word/Excel training
Emergency First Aid - Community Care training
Excellent communication, organization, confidentiality, and problem-solving skills

Support senior residents at Shannon Oaks through skilled reception, accurate administration, emergency response, and compassionate service.

📌 Resident Services Assistant Concierge Vancouver
🏢 Baptist Housing
📍 Vancouver