Use French bilingual communication and Point Of Sale expertise to assist merchants with e-commerce terminals, software inquiries, and escalations.

As a Client Service Specialist, you will support external merchants, internal callers, and partners through phone and email. Your work covers terminal hardware, e-commerce software, launch projects, and technical escalations. JPMorgan Chase & Co. requires solid Point Of Sale experience, bilingual French capability, and customer interaction experience.

Key Responsibilities:
Provide support for merchant e-commerce inquiries
Answer calls from external merchants and internal sources
Address email questions from partners
Support special terminal launch projects
Complete technical escalations

Requirements:
At least three years of Point Of Sale experience
French bilingual ability is required
High School diploma or GED
At least two years of customer support preferred
Windows-based computer proficiency preferred

Bring French bilingual service, terminal support, and Point Of Sale experience to merchant-facing e-commerce operations at JPMorgan Chase & Co.

📌 French Bilingual Merchant Support Analyst Toronto
🏢 JP Morgan Chase
📍 Toronto