Shape daily retail floor operations at lululemon through team leadership, guest connection, and technical product education. Support store efficiency while developing people.

The Assistant Manager, Guest Experience leads from the floor as part of the store leadership team. You help team members understand their contribution to store and company success. You also implement the Store Manager’s people vision while supporting learning, performance, and development.

Key Responsibilities:
Maintain effective retail floor coverage and operations
Assess guest connection and technical product education
Implement the Store Manager’s people vision
Support hiring and building a diverse team
Manage performance documentation and address concerns

Requirements:
Ability to lead, motivate, empower, and direct people
Commitment to respectful and inclusive team settings
Ability to provide direct feedback and coaching
Integrity in honest, fair, and ethical decisions
Ability to address guest issues and escalations

Apply retail floor leadership, people management, and guest connection skills within lululemon’s performance apparel stores.

📌 Retail Floor Leadership Manager Kelowna (Canada)
🏢 Lululemon
📍 Canada