Lead enterprise ServiceNow architecture for Optovia clients in Canada, connecting platform strategy with secure delivery, governance, and business value.

This senior architect position serves government and private sector organizations through architecture direction and hands-on technical guidance. You will work across ITSM, CMDB, ITOM, EAM, SPM, EA, ITAM, WSD, and cross-platform architecture. Client workshops, roadmaps, technical decisions, and delivery planning are central to the work.

Key Responsibilities:
Translate business objectives into secure, scalable ServiceNow solutions
Establish standards for configuration, reuse, performance, and upgradeability
Connect technical decisions to service improvements and operational efficiency




Develop roadmaps balancing immediate priorities and platform sustainability
Support proposals, estimates, presentations, and statements of work

Requirements:
Minimum 10 years of ServiceNow experience
ServiceNow Certified Technical Architect credential
Broad platform experience with deep expertise across multiple areas
Ability to lead clients and multidisciplinary technical teams
Excellent communication, facilitation, and stakeholder management skills

Use enterprise architecture, platform governance, and stakeholder leadership to deliver sustainable ServiceNow outcomes with Optovia.

📌 Servicenow Enterprise Architecture Lead Ottawa
🏢 Optovia
📍 Ottawa