09 Nov
|
Alorica Canada
|
Montreal
09 Nov
Alorica Canada
Montreal
To succeed in this Call Center Agent role, you'll need to meet the requirements below:
5+ years of experience in a Call Center Agent role or similar.
Working knowledge of Active Listening, Conflict Resolution, Ticketing Systems.
Comfortable working as part of a team as well as independently.
Robust communication skills, both written and verbal.
In this role, you'll typically be responsible for:
Collaborating with colleagues across the Customer Service team to meet shared goals.
Following all relevant company policies and procedures.
Supporting process improvements where prospects are identified.
J-18808-Ljbffr
📌 Call Center Agent Montreal
🏢 Alorica Canada
📍 Montreal