Use French and English fluency to manage legal accounts from a home-based position in Canada, applying consultative selling and AI solutions.

As a Bilingual Account Manager at LexisNexis Legal & Qualified, you will grow Quebec-based law firm, corporate, public sector, and academic accounts. You will support onboarding, adoption, retention, renewals, and expansion through trusted customer relationships. Legal experience, law-firm experience, or legal knowledge is preferred.

Key Responsibilities:
Own retention, renewals, and revenue growth across customer portfolios
Upsell customers to Lexis AI solutions and meet targets
Develop account plans addressing expansion opportunities and retention risks
Conduct reviews demonstrating usage, return on investment,



and customer value
Manage prospects from discovery through negotiation and close

Requirements:
Fluency in French and English for presentations and discussions
Three-plus years managing and growing B2B customer portfolios
Success meeting retention, renewal, upsell, or cross-sell targets
Knowledge of AI solutions including Gong, ChatGPT, or Claude
Experience using CRM solutions and negotiating commercial terms

Apply bilingual communication, strategic account management, and AI knowledge to support legal customers across Canada.

📌 Bilingual Legal Account Manager Ottawa
🏢 RELX
📍 Ottawa