Help London West residents navigate federal programs as a Client Service Assistant supporting immigration, Canada Revenue Agency, and Old Age Security inquiries.

Working in the Honourable Arielle Kayabaga’s constituency office, this position provides information, advice, and support to members of the public. Responsibilities include constituent casework, correspondence, records, scheduling, and office administration. You will also support outreach, stakeholder engagement, and constituency events.

Key Responsibilities:
Provide information and advice in person, by telephone, and writing
Support inquiries involving immigration and Canada Revenue Agency matters
Manage, follow up, and document constituent cases
Prioritize the Member’s emails and other communications




Support community outreach and stakeholder engagement activities

Requirements:
Recognized post-secondary education or relevant equivalent preparation
Administrative or reception experience in an office environment
Public-facing client service experience
Correspondence drafting and qualified record-keeping experience
Solid computer skills, including Microsoft Office proficiency

Use explicit communication, organization, and client service abilities to support federal-program inquiries for London West constituents.

📌 Federal Programs Client Service Assistant London
🏢 House of Commons
📍 London