Expand customer relationships at Kaseya in Downtown Vancouver, combining account ownership, product adoption, and revenue growth in a hybrid workplace.

As an Account Manager, you will support MSP customers with robust growth potential and own expansion across existing accounts. Your work connects customer needs with Kaseya’s AI-powered IT management and cybersecurity platform. Success requires proactive outreach, business reviews, adoption analysis, accurate forecasting, and cross-functional coordination.

Key Responsibilities:
Take ownership of assigned MSP account portfolios
Re-engage customers with low product or relationship engagement
Uncover upsell and cross-sell opportunities
Address adoption gaps and support long-term customer growth




Partner with Customer Success, Sales, and internal teams

Requirements:
Two to five-plus years in account management or relationship-focused sales
Solid communication, organizational, and interpersonal capabilities
Demonstrated ability to achieve sales targets
Analytical and forecasting skills
Experience with small to mid-sized businesses or MSP clients preferred

Use proactive account management, customer insight, and expansion skills to strengthen Kaseya’s MSP relationships and revenue performance.

📌 Customer Expansion Account Manager Vancouver
🏢 Kaseya
📍 Vancouver