Provide evening shelter support at House of Friendship’s ShelterCare using crisis response and harm-reduction skills. Work Monday to Friday from 4:00pm to midnight.

This six-month contract supports men experiencing homelessness through integrated housing and health services. As an interdisciplinary team member, you will help participants pursue permanent housing, strengthen wellness, and develop life skills for housing retention. The role may include coverage at the Safer Use program within ShelterCare when needed.

Key Responsibilities:
Engage participants in meaningful support relationships
Implement policies for safety, privacy, and harm reduction
Manage belongings, medications, and required documentation




De-escalate conflicts and address behavioural concerns
Participate in meetings, training, and program improvement

Requirements:
Robust oral and written communication skills
Accurate, objective note-keeping and data-entry ability
First Aid and CPR response capability when applicable
Commitment to trauma-informed, strength-based support
Ability to work professionally with diverse populations

Use harm reduction, communication, and de-escalation skills to support protected ShelterCare services throughout evening shifts.

📌 Evening Shelter Support Worker London
🏢 House of Friendship
📍 London