Put reservations, baggage handling, and passenger care at the center of Pacific Coastal Airlines’ permanent part time Kelowna service team.

As a Customer Service Agent, you will answer calls, manage flight bookings, process baggage, and support passengers throughout airport journeys. The position demands effective communication, problem solving, and comfort working in a time-sensitive, ever-changing setting. Qualified representation of the airline is essential.

Key Responsibilities:
Answer calls and manage flight reservation changes
Collect excess baggage and overweight charges
Assist passengers with accessibility needs professionally
Promote company products, services, processes, and guidelines
Support protected, on-time departures through boarding procedures

Requirements:
Customer-facing experience in service work
Multitasking and problem-solving ability under pressure
Flexible availability including weekends and holidays
Computer, credit, and debit machine comfort
Ability to obtain designated security clearance

Support Pacific Coastal Airlines passengers through reservations, baggage services, accessibility assistance, and dependable airport communication.
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📌 Airline Reservations And Baggage Agent Kelowna
🏢 Pacific Coastal Airlines
📍 Kelowna