Customer service Dispatcher serving Right Time customers from the remote National Dispatch Team. Use empathy, communication, and problem-solving across Ontario.

This full time Dispatcher role supports customers and field team members for Right Time locations across Canada. You will deliver customer service, communicate appointment changes, and allocate resources thoughtfully. Success requires initiative, interpersonal skills, computer proficiency, and composure during challenging situations.

Key Responsibilities:

• Deliver helpful service to internal and external customers
• Dispatch field technicians for Canadian branches
• Explain appointment changes clearly by telephone
• Maintain accurate,
  
  
  
  error-free customer information
• Respond tactfully to customer concerns and needs

Requirements:

• Strong empathy and customer-focused interpersonal skills
• Critical thinking and problem-solving abilities
• Proficiency with Outlook, Excel, and Google Maps
• Effective written and verbal English communication
• Ability to accept feedback and coaching

Bring patience, polished communication, and customer-focused judgment to Right Time’s remote dispatch service for Ontario applicants.