Support critical applications as an Intermediate Software Engineer, combining incident management, root cause analysis, coding, and system maintenance.

This permanent full time Information Technology role supports software programs and applications throughout their life cycle. You will troubleshoot functionality, coordinate problem resolution, monitor support queues, and contribute to system changes. The position also includes documentation, implementation reviews, production support, and participation in plans supporting critical operations during disruption.

Key Responsibilities:
Respond to system functionality queries and resolve problems
Coordinate problem reviews, resolution, and troubleshooting
Participate in code and implementation reviews
Develop documentation,



checklists, plans, and procedures
Support continuity plans for critical operations

Requirements:
One to four years of relevant experience
Demonstrated web-based application and API development ability
Familiarity with automated engineering concepts and CI/CD
Familiarity with functional, unit, and shift-left testing
Node.js/Express experience and related post-secondary education

Use development, support, testing, documentation, and root cause analysis skills across supported applications and system operations.

📌 Intermediate Application Support Engineer London
🏢 MCAP
📍 London