The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.Job responsibilitiesSales and Client RelationsAchieve store sales goals and other financial targetsProvide training for team in selling techniques and product knowledgeAnalyze store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statementsDemonstrate the highest level of service for a luxury brand, mentor team on service standards and assist in the cultivation of current and existing clientsAct as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunitiesStock and Inventory ManagementCommunicate with leaders to ensure inventory meets business needsManage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer serviceConduct inventory counts,



manage RTV's and overall stock movementEnsure accurate and efficient receipt and transfer of all goodsExecute well organized inventory countsTeam ManagementAttract and recruit successful sales associates capable of being promoted into managerial positionsCoach the sales team on performance, provide professional development, and nurture corporate cultureMotivate the sales team through the creation of a fun work environmentImplement RIMOWA's clienteling practices to build each team member's business and overall store performanceStore OperationsMaintain operation of all POS functions to ensure accurate store reportingMaintain store payroll in accordance with overall store budgetCreate sales/marketing reports using Excel and Cegid.Manage facilities and operational costsOther ad hoc projects as determined by managementMerchandise the store and execute window displays in accordance with company directives for collectionsMaintain all display fixtures, lighting and marketing materialProfilePROFILE:Completion of a High School diploma or equivalentMust possess at least 5 years' experience in retail management with a luxury brandProven ability to drive sales from start-up, execute events and work in concert with marketingTalent for managing and developing a cohesive teamRequired to lift boxes up to 20lbs repeatedlyAble to work evenings, weekends and holidays

📌 Store Manager, Yorkdale (Toronto)
🏢 RIMOWA
📍 Toronto