Customer service and order accuracy define this Account Service Representative role with Lynden International Logistics ULC in Vaughan, Ontario. Communicate with clients and customers daily.

This Account Service Representative provides customer service, clerical support, and administrative assistance for numerous clients and their customers. The role manages online and offline orders, EDI transactions, inquiries, returns, inventory, and claims. Accuracy, confidentiality, and timely communication are essential.

Key Responsibilities:

• Enter customer orders accurately through online and offline channels
• Oversee EDI transactions for clients and customers
• Handle inquiries, problems, complaints,
  
  
  
  and back orders
• Maintain inventory and forward information to clients
• Process authorized returns, credits, and carrier claims

Requirements:

• Secondary school diploma
• Three or more years in customer service or equivalent
• Excellent verbal and written communication skills
• Solid attention to detail and confidentiality
• Ability to work independently and collaboratively

Apply customer service, order entry, communication, and administrative skills as an Account Service Representative in Vaughan.