Resolve server repair and maintenance tickets as an Amazon Data Center Technician. Contractors receive approximately 10 to 15 assigned tickets daily.

This role requires one-plus years of server repair experience and computer hardware experience. You will work autonomously on support issues, maintain technology documentation, and provide initial escalation support. Basic to intermediate system administration and scripting skills support applicable remote tasks.

Key Responsibilities:
Complete assigned server repair and maintenance tickets
Resolve support issues autonomously within workday requirements
Document technologies and supported equipment
Perform applicable remote system administration tasks
Escalate issues for junior technicians

Requirements:
Experience working with ticket-based systems
One-plus years of server repair and maintenance
One-plus years of computer hardware experience
Ability to automate tasks with scripts
Required government reliability security clearance completion

Bring server maintenance, hardware troubleshooting, and ticket-based support experience to Amazon's data center operations.
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📌 Server Repair Data Center Technician Varennes (Canada)
🏢 Insight Global
📍 Canada