Drive attainable luxury sales at OAK + FORT’s Metrotown store through client relationships, product knowledge, and exceptional service in Burnaby.

As Store Manager, you will represent a Vancouver-founded fashion and lifestyle brand spanning womenswear, menswear, accessories, jewelry, beauty, and homeware. You will lead client experience, sales culture, product awareness, and staff performance. The position also includes recruiting, feedback, informal training, social commerce, and customer complaint resolution.

Key Responsibilities:
Deliver exceptional client experiences through OAK + FORT Sales Culture
Maintain product knowledge and represent current merchandise
Drive eCommerce, social media, event, and customer-service sales




Resolve customer complaints and service prospects appropriately
Motivate staff while supporting internal growth and team objectives

Requirements:
Retail leadership experience managing a similar-volume location
Ability to influence performance through others
People-development and career-growth focus
Effective communication and coaching capabilities
Adaptability, resourcefulness, and robust business acumen

Lead client experience, fashion product knowledge, sales culture, and staff development for OAK + FORT in Metrotown.

📌 Luxury Fashion Store Sales Leader Burnaby
🏢 Oak+Fort - BC Metropolis at Metrotown
📍 Burnaby