Lead ServiceNow developers at CAAT while building integrations and workflows in a hybrid Toronto Information Technology setting.

This Technical Lead provides hands-on direction for ServiceNow development and platform delivery. You will lead a team, configure enterprise modules, and translate requirements into effective capabilities. The work includes scripting, third-party integrations, platform upgrades, and prospects for automation.

Key Responsibilities:
Lead and mentor a team of ServiceNow developers
Translate requirements into ServiceNow platform capabilities
Build workflows, business rules, UI policies, and integrations
Configure ITSM, ITOM, CMDB, and App Engine modules
Identify automation, optimization, and innovation opportunities

Requirements:
Five to seven years of hands-on ServiceNow experience
ServiceNow Certified System Administrator certification required
JavaScript, REST/SOAP API, and ServiceNow scripting proficiency
Understanding of ITIL, Agile/Scrum, and service management
Proven cross-functional team leadership experience

Use ServiceNow development, technical leadership, and integration skills to guide CAAT’s platform capabilities and developer team.

📌 Servicenow Development Team Lead Toronto
🏢 CAAT Pension
📍 Toronto