Handle critical 911 communications for Strathcona County, using sound judgment, transparent communication, and rapid information gathering during public safety events. Alberta-based service supports the community.

As an Emergency Telecommunications Operator, you respond first to emergency, complaint, administrative, and enforcement calls. You gather and distribute information, monitor police radio traffic, dispatch emergency services, and answer after-hours Help Phone contacts. Accurate data entry and confidential records management are essential.

Key Responsibilities:
Respond first to incoming 911 and service telephone lines
Collect essential information and monitor police communications
Dispatch emergency services and update officer status
Process complaints, inquiries, files, and CPIC requests




Enter data into RCMP and Enforcement Services systems

Requirements:
Four years related experience, preferably within a policing workplace
Emergency Communications and Response education or certificate
Working knowledge of RCMP systems and legal requirements
Qualified judgment, objectivity, confidentiality, and multitasking ability
Eligibility for RCMP Enhanced Reliability Security Clearance

Apply emergency communications, dispatching, and decision-making skills while helping Strathcona County maintain effective public safety response.
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📌 911 Emergency Communications Dispatcher Sherwood Park
🏢 Strathcona County
📍 Sherwood Park