Improve measurable revenue recovery for Revaly merchants through payment insights, volume forecasting, and end-to-end expansion conversations.

This Client Success Manager role focuses on post-launch performance and commercial outcomes across a merchant portfolio. You’ll investigate the business questions behind data, manage Decline Inventory, forecast volume, and turn insights into recommendations, renewals, and growth.

Key Responsibilities:
Manage post-launch recovery performance and reporting
Actively manage Decline Inventory for merchants
Forecast volume, expansion, and contraction expectations
Own expansion conversations from discovery through close
Support Sales with technical and operational requirements

Requirements:
Three-plus years in client success or account management
Understanding of authorizations, declines, and payment recovery
Robust data instincts and recommendation-building ability
Experience forecasting client volume or revenue
Proficiency with Salesforce, Excel, AI tools, and BI tools

Apply commercial and analytical judgment to help Revaly clients recover revenue, expand partnerships, and sustain measurable payment performance.

📌 Revenue Recovery Client Success Manager Toronto
🏢 Revaly
📍 Toronto