Serve clients at ATB’s Strathmore branch with approachable banking service, financial guidance, and secure transactions. Occasional neighbouring-branch travel is required.

This Client Service Representative role offers a temporary twelve-month assignment supporting positive, effective client interactions. You will identify financial needs, recommend personalized solutions, and introduce digital banking platforms. Rotating Saturday shifts are part of the schedule, alongside collaboration with internal teams.

Key Responsibilities:

• Welcome clients and explore their financial goals
• Connect clients with suitable resources and solutions
• Introduce digital banking tools for easier financial management
• Follow policies, regulations,
  
  
  
  and established best practices
• Participate in meetings and share team insights

Requirements:

• Grade 12 education with strong numerical ability
• Customer service or sales experience demonstrated
• Collaborative flexibility and passion for helping others
• Strong problem-solving and decision-making capabilities
• Personal lending knowledge is considered an asset

Use client service, banking knowledge, and sound judgment to support ATB clients in Strathmore and neighbouring branches.