Shape Zwilling’s retail culture through staff coaching, talent management, training, and clear performance expectations across store operations.

As Assistant Store Manager, you will help build a cooperative, high-performance workplace with the Store Manager. You will provide feedback, support recruiting and hiring strategies, and coordinate training across business, operations, sales, and service. You will also communicate Zwilling’s values and culture.

Key Responsibilities:
Coach staff and provide performance feedback
Support recruiting, hiring, and succession planning
Set team goals and employee accountability expectations
Deliver training across store business areas
Communicate Zwilling brand values and culture

Requirements:
Previous management and leadership experience preferred
Minimum two years of retail management experience
Effective written and verbal communication skills
Ability to adapt quickly to recent systems
Flexibility for evenings and statutory holidays

Develop Zwilling retail talent through coaching, communication, training, and leadership aligned with store success factors.
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📌 Retail Leadership And Training Manager Richmond
🏢 Zwilling J.A. Henckels Canada
📍 Richmond