Use enterprise Internet Security experience and Linux knowledge to protect Check Point customers through analytical support. Work hybrid, with two office days weekly where available.

This Diamond Services Engineer role supports customer settings through maintenance, implementation, education, documentation, and timely issue resolution. Check Point seeks an engineer who can troubleshoot products and industry-standard technologies while managing expectations and multitasking within a close-knit team. The position includes occasional customer-site travel in the United States and Canada. Candidates need five to eight years of relevant experience, Check Point product expertise, and the ability to work without employer sponsorship in the applicable country.

Key Responsibilities:
Develop troubleshooting skills across Check Point products




Maintain technical knowledge of industry-standard technologies
Manage customer expectations during issue resolution
Support customer maintenance and implementation activities
Travel occasionally to customer sites as needed

Requirements:
Five to eight years of relevant enterprise experience
Solid understanding of Linux-based server functions
Solid understanding of OSI Layers 1 through 4
Knowledge of routing protocols including OSPF and BGP
Ability to work without employer sponsorship

Apply enterprise security, Linux, routing, and Check Point troubleshooting knowledge while supporting customers through complex technical issues.

📌 Enterprise Internet Security Support Engineer Ottawa
🏢 Check Point Software Technologies
📍 Ottawa