Virtual SaaS training at Varicent calls for robust facilitation and technical communication skills. This Toronto-based role supports customers globally through instructor-led learning.

As a Customer Education Trainer, you will deliver Varicent product training and webinars for skilled audiences. You will design learning programs, simplify complex concepts, and collaborate with Product, Support, Customer Success, and Education teams. The role also includes mentoring facilitators and improving scalable customer education.

Key Responsibilities:
Deliver virtual instructor-led training and product webinars
Translate complex concepts into practical customer learning
Improve curricula using feedback and training metrics




Mentor facilitators and strengthen instructional practices
Evaluate Generative AI learning technologies

Requirements:
Six or more years in technical training or enablement
Experience facilitating virtual learning for skilled audiences
Understanding of enterprise software, SaaS, or analytics
Knowledge of adult learning and instructional design
Strong presentation and stakeholder management skills

Bring virtual facilitation, SaaS knowledge, and learning design expertise to Varicent’s customer education programs in Toronto.
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📌 Virtual Saas Customer Education Trainer Brampton
🏢 Varicent
📍 Brampton