Lead audio-visual floor operations as an Event Operations Manager, focusing on customer service, staff leadership, and equipment delivery. Work occurs in hotel and convention center environments.This Event Operations Manager oversees technicians and operational support staff while managing daily workflow. The position emphasizes audio-visual equipment, inventory control, customer satisfaction, and performance management. You will coordinate scheduling, billing approval, equipment readiness, and qualified onsite service for clients and hotels.Key Responsibilities:Manage daily technician workflow and floor activitiesSupervise scheduling, timekeeping, delegation, and team performanceMaintain equipment sheets, inventory levels, safety,



and qualityMeet guests onsite and verify equipment setupHire, develop, lead, and motivate operational staffRequirements:High School Diploma required; Bachelor's degree preferredFour-plus years audio-visual and hospitality experienceTwo-plus years supervisory experience, or completion of ADOPWorking knowledge of live-show audio-visual equipmentProficiency with computer hardware, software, Internet, and Microsoft OfficeBring leadership, customer service, inventory control, and live-show audio-visual knowledge to Encore event operations.

📌 Event Operations Manager Audio Visual (Vancouver)
🏢 Encore Canada
📍 Vancouver