About Our Client

Our client is an independent insurance agency based in Raleigh, North Carolina, that is rapidly growing.Our team takes an education-first approach, helping clients understand their coverage and make confident decisions about their future. We’re not tied to one carrier, one price point, or one set of priorities. We work for the client. That means we can approach multiple companies, compare options, and advocate for the coverage that actually fits. It also means we know who has the strongest claims service, the fairest underwriting, and the most responsive teams when it counts. Our job isn’t to push a product; it’s to give our clients an objective view of the marketplace, guide them through an important financial decision, and help them choose wisely.

Role Overview

This role is ideal for a relationship-driven insurance professional who believes protecting families is more significant than pushing policies. As a Personal Lines Account Manager, you will serve as a trusted partner to our clients, guiding them through coverage decisions with clarity, care, and integrity. You will take ownership of your book of business, deliver proactive communication, and ensure every client feels educated, supported, and confidently protected.



Your key responsibilities may include:
Manage and grow a book of personal insurance clients
Consult on home, auto, umbrella, and life insurance needs
Multi-line, cross-sell, and account round current clients
Diligently work with new client inquiries
Analyze risks and recommend appropriate coverage options
Maintain robust client relationships through proactive communication
Serve as a trusted advisor
Must be located in North Carolina
An active North Carolina Property and Casualty License is required
Experience in Account Management and Customer Service
Deep knowledge and understanding of personal lines insurance
Solid communication and relationship-building skills
Integrity-driven: We prioritize doing what’s right for the client
Organized and consistent follow-up habits
Ability to manage renewals, closings, and client life events with professionalism
Base salary: $45K-$75K
Additional bonus/incentive: $6K-$15K (Year 1)
Group health coverage
Retirement plan with company match
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
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📌 Personal Lines Account Manager Raleigh
🏢 Impact Performance Team
📍 Raleigh