Job#: 3058405 Job Description: Site Reliability Engineer (SRE) - Genesys Cloud12 month contract- potential for extension

Hybrid- Toronto

Overview Our client, a Top 5 Canadian Bank, is seeking a Site Reliability Engineer (SRE) with strong Genesys Cloud knowledge to support a cloud-based customer experience environment.

The successful candidate will provide technical input during the design phase, support deployment and configuration activities, and help ensure operational readiness of the platform.

Responsibilities Review design and technical documentation to identify potential operational impacts and issues.

Provide input on platform architecture and design from an operational perspective.

Support deployment and configuration activities.

Apply Site Reliability Engineering (SRE) practices to support platform reliability.

Develop and support automation solutions and shell scripts.

Work closely with development and program teams throughout the project lifecycle.

Support knowledge transfer activities related to the platform.

Top Requirements Strong Genesys Cloud (Genesys CX) knowledge.

Experience with deployment and configuration activities.

Experience with automation.

Experience applying Site Reliability Engineering (SRE) practices.

Shell scripting experience.

Solid cloud technology experience, particularly Azure.

Ability to review design documentation and identify issues that could impact operational teams.

Soft Skills Strong communication skills.





Comfortable speaking up in meetings and proactively raising concerns.

Ability to constructively challenge designs and identify potential issues.

Strong collaboration skills and ability to work effectively with cross-functional teams.

Additional Information Contract opportunity.

Multiple openings available.

Long-term engagement with potential for extension.

Hybrid work environment with occasional onsite presence preferred.

This role offers the opportunity to support a large-scale cloud platform initiative within one of Canada's leading financial institutions.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe.

When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning.

We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly

Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

📌 Site Reliability Engineer (Toronto)
🏢 Apex Systems
📍 Toronto