Serve Surrey customers onsite as a part time Customer Experience Associate, processing financial transactions and recommending suitable banking solutions.

At TD Canada Trust, this Customer Experience Associate builds customer relationships through accurate transactions, advice, and responsive service. You will understand customer needs, promote banking solutions, resolve concerns, and support positive branch experiences. The position requires sound judgment with confidential matters, timely business processes, and adherence to procedures, regulations, and TD's Code.

Key Responsibilities

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary




- Promote banking solutions and complete business processes timely
- Recommend operational improvements supporting operational excellence

Requirements:
- High School diploma and one year relevant experience
- Undergraduate degree or equivalent is an asset
- Robust administration, organization, planning, and time management
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and effective communication skills

Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust's Surrey branch team.

📌 TD Banking Customer Experience Associate (Surrey)
🏢 TD Bank Group
📍 Surrey