Serve TD customers in Edmonton through accurate financial transactions, tailored banking advice, and consistently positive branch experiences. This is a 15-hour opportunity.
As a Customer Experience Associate with TD Canada Trust, you will support Personal & Commercial Banking customers at the frontline. You will process deposits, withdrawals, and bill payments while understanding needs, recommending suitable solutions, and resolving concerns. Clear communication, discretion, and customer experience skills guide your daily interactions.
Key Responsibilities
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes promptly
- Deliver quality experiences and recommend operational improvements
Requirements:
- High School diploma or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Solid administration, organization, planning, and time management skills
- Working knowledge of Microsoft Office and internet
- Accurate, detail-oriented, calm, courteous communication
Bring banking transaction accuracy, customer advice, and relationship-building skills to TD Canada Trust customers in Edmonton.
📌 TD Banking Customer Experience Associate (Edmonton)
🏢 TD
📍 Edmonton