Serve TD customers in Montréal with accurate financial transactions, banking advice, and personalized service across Personal & Commercial Banking.

As a Customer Experience Associate, you will support TD Canada Trust customers at the branch. You will process transactions, understand customer needs, recommend banking solutions, and resolve concerns. The role also involves promoting services, completing business processes, and supporting operational improvements.

Key Responsibilities

- Process deposits, withdrawals, bill payments, and other financial transactions
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions while completing timely, accurate business processes




- Deliver quality experiences and recommend operational improvements

Requirements:
- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Solid administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Office and internet use
- Calm, courteous, effective verbal and written communication skills

Bring customer service, transaction processing, and banking solution knowledge to TD Canada Trust customers in Montréal, Quebec.

📌 TD Customer Experience Associate Montréal (Montreal)
🏢 TD
📍 Montreal