Select how often (in days) to receive an alert:Join Livingston and its International Freight and Transportation Services group. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Our strategy is focused on aggressively growing and investing in our freight services, and that's why we need you. Join our freight team and grow your career in this fast-paced team environment as we take on new customers, build new services and move into new trade lanes. The opportunities await you!Job Type: Full TimeJOB SUMMARYThe IFTS Coordinator is responsible for intermediate level shipment scheduling, trouble shooting, delivery coordination, processing of transactions to completion and rate quoting.KEY DUTIES & RESPONSIBILITIESProcess documentation for the physical movement of cargo; identify discrepancies or issues.Meet customer expectations by suggesting process improvement and proactive measures.Develop and maintain an excellent working relationship with internal departments and/or vendors.Create, update and execute SOP's for new and existing clientsUnderstand and input applicable financial components of shipments for proper billing of customersMeet required deadlines associated with department and customer KIP & SOP.Collaborate with support staff, overseas offices and other third parties to ensure efficiency, continued exemplary customer service, and relationship developmentIdentify and forward upselling opportunities to managerEfficiently identify the most cost-effective solution based on each clients' shipment specific needsEstablish and maintain personal relationships with current vendors and overseas agentsMaintain profitability of accounts and identify opportunities for increasing revenue and profit margins by negotiating pricing with vendors and quoting clientsAssist other team members as needed to ensure timely completion of workParticipate fully with other staff members in day to day operation including setting priorities, organizing, scheduling work and problem solvingCommunicate client issues or changes to the next levelDevelop knowledge of the shipping process and government regulations through cross training with other team membersPerform other related duties as assigned by management.Adhere to established policies and procedures.KNOWLEDGE & SKILLSHighly motivated and detail-oriented team player and dedicated to providing high quality customer serviceExcellent decision-making skills; ability to learn, adapt, and thrive under pressureProven organizational and time management skills; ability to multi-taskCustomer Service Skills – Communicate effectively, directly and indirectly, with clients, vendors, co-workers, government agencies, and industry partners via phone and email to complete challenging tasks in a time sensitive mannerMS Office Suite skills – most importantly, Outlook, Excel, and WordWORK EXPERIENCE – MINIMUM REQUIRED1 year of experienceEDUCATIONRequired: High School/GED or equivalentCOMPETENCIESLeading and DevelopingBusiness Acumen and Straight TalkAccountabilityInclusion and CollaborationCustomer First FocusAgilityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.For Canada: Livingston is an equal chance employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

📌 Ocean Coordinator (Toronto)
🏢 Livingston International
📍 Toronto