Technical problem-solving and SaaS expertise define this Technical Program Manager role at Guesty. Guide complex customer use cases through advanced product consultations.

As Guesty’s Technical Program Manager, you become a technical partner for customers navigating intricate challenges. You will translate business requirements into scalable solutions, explain complex concepts clearly, and support product adoption. The role also connects closely with Customer Success Management to improve workflows and account health.

Key Responsibilities

Lead advanced consultations across Guesty product domains

Translate business requirements into technical solutions

Train users toward hands-on product proficiency

Identify workflow optimization and product adoption opportunities

Partner with Customer Success Managers on account health

Requirements

Four years of technical SaaS experience minimum

Ability to navigate complex SaaS environments

API literacy and demonstrated problem-solving skills

Robust communication and presentation abilities

Ability to work independently with cross-functional teams

Bring SaaS technical expertise, customer guidance, and strategic problem-solving to Guesty’s Technical Program Manager team.

📌 Technical Program Manager SaaS (Winnipeg)
🏢 Guesty
📍 Winnipeg