Smart Telecom is hiring experienced and motivated Telecommunications Technicians to work as subcontractors providing residential installation and service for TELUS customers.
This role is not only technical. We are looking for technicians who are confident with customers, can identify sales opportunities, and are comfortable working toward and exceeding sales targets.
Responsibilities
- Install and service residential Internet, Optik TV, Home Phone, and Security systems
- Troubleshoot and repair customer service issues
- Complete installation and service work professionally and efficiently
- Explain TELUS products and services clearly to customers
- Identify customer needs and recommend additional suitable products and services
- Generate sales during customer visits and through follow-up
- Meet and exceed assigned sales/RGU targets
- Maintain professional communication and build strong customer relationships
- Maintain accurate job, sales, and follow-up records
- Follow company and TELUS safety, quality, and customer-service standards
What We Are Looking For
- Strong technical and troubleshooting ability
- Previous telecommunications, cable, internet, security, or field-service experience is preferred
- Strong sales and customer-service skills are essential
- Comfortable speaking with customers and presenting additional products
- Goal-oriented and motivated by performance targets
- Good communication and interpersonal skills
- Ability to work independently and manage daily appointments
- Professional appearance and attitude
- Reliable and responsible
- Valid driver’s licence and reliable vehicle
- Ability to use mobile apps and field-service systems
Sales Expectations Technicians are expected to actively engage customers during every eligible visit, identify additional service opportunities, and work toward established sales targets.
This position is best suited for someone who is both technically capable and sales driven.
Employment Type
Subcontractor / Independent Contractor
Compensation will be based on work completed and applicable performance structure.
Why Join Smart Telecom
- Consistent field work opportunities
- Opportunity to earn more through strong performance and sales
- Technical and sales training
- Support from an experienced operations team
- Opportunity to grow into higher-performing technical and sales roles
If you are strong technically, confident with customers, and motivated to achieve sales results, we would like to hear from you. Please apply with your resume and relevant telecommunications or field-service experience.