UPS is hiring aBrokerage Representative Ifor a full-time remote role based out of Richmond, British Columbia. This position is responsible for processing customs clearance and confirming declarations for non-complex to complex shipments using the CCBS system. The role also involves handling delivery service and import permit requests, gathering and submitting documentation to the government, and assessing all fees for the importation of international packages. Key ResponsibilitiesProcess customs clearances and confirm declarations guided by the CCBS system Perform data entry including opening customer files, validating information, credit and invoicing Collect supplementary documentation from customers, drivers, customs offices, and other parties Identify customer profile discrepancies Answer standard questions from customers, drivers, customs and other offices Handle import permits and delivery service requests Assess all fees for importation of international packages Collaborate with clients, UPS SCS employees, carriers, and inbound agents Requirements6 months to 2 years of experience in customs operations (preferred) In-depth knowledge of customs operations, laws and regulations, HS system,



and CUSMA Previous experience in a call centre environment (preferred) Customs Specialist (CCS) certification (preferred) Intermediate computer skills: Microsoft Office Strong analytical thinking, problem-solving, attention to detail, and time management skills Bachelor's degree or international equivalent (preferred) ScheduleMonday to Friday, 2:00 PM to 10:00 PM. Minimum 40 hours per week. Flexibility with start and finish time required. Compensation and BenefitsHourly wage: $17.75 to $19.55 per hour 2 weeks paid vacation after one year of service Vision, health, and dental perks after three months Overtime opportunities Weekly pay via direct deposit every Friday Immediate access to UPS Employee Discounts upon hiring Paid training Pension Plan Opportunity for advancement within a Fortune 50 Company 6 months to 2 years of customs operations experience (preferred); in-depth knowledge of customs laws, HS system, and CUSMA; intermediate Microsoft Office skills; CCS certificationpreferred; Bachelor's degreepreferred#J-18808-Ljbffr

📌 Brokerage Representative I - $17.8 - $19.6 An Hour - Remote (Richmond)
🏢 UPS
📍 Richmond