MongoDB seeks a Technical Services Engineer in Toronto with database expertise and advanced troubleshooting skills. This hybrid role requires three office days weekly.

As an Associate Technical Services Engineer II, you will help customers build and operate reliable MongoDB applications and deployments. You will support database server, drivers, Atlas, Cloud Manager, Compass, and related services. The work combines structured problem solving, customer service, and technical communication.

Key Responsibilities:
Resolve customer questions about architecture, performance, recovery, and security
Identify root causes across large-scale, data-intensive settings
Advise customers on MongoDB operating practices at scale




Represent customer needs to product management and development teams
Develop performance, benchmarking, and diagnostic support tools

Requirements:
Experience with database architecture, distributed systems, or systems administration
Advanced diagnostic and troubleshooting skills
Excellent written and verbal communication skills
Ability to remain calm while solving real-time problems
Willingness to rapidly learn recent technical skills

Apply your database, troubleshooting, and customer service expertise as a MongoDB Technical Services Engineer in Toronto.
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📌 Technical Services Engineer Mongodb Toronto
🏢 Inested
📍 Toronto