Job Description We are looking for a seasoned, hands-on Senior Network Engineer to support and improve a complex enterprise network environment.
The ideal candidate will have deep experience in Layer 3 networking and Level 3 network support, with the ability to independently troubleshoot and resolve complex production network incidents.
This person should be comfortable working across routing and switching, LAN/WAN, SD-WAN, wireless, firewalls, VPNs, cloud connectivity, and carrier services.
This is primarily a Network Engineering / Network Operations role.
Experience with scripting, automation, observability, and Infrastructure as Code is highly valued but secondary to strong networking fundamentals and production troubleshooting experience.
Responsibilities - Provide senior-level support and troubleshooting for complex enterprise network incidents. - Support network infrastructure across retail locations, distribution centers, corporate offices, data centers, cloud environments, and remote workforce environments. - Troubleshoot and support LAN/WAN, routing, switching, SD-WAN, Wi-Fi, firewalls, VPNs, DNS, DHCP and IPAM. - Diagnose complex Layer 3 routing and connectivity issues involving technologies such as BGP and OSPF. - Support enterprise routing, switching, wireless controllers, firewalls and cloud-networking infrastructure. - Monitor network health, availability, capacity and performance using enterprise monitoring and observability platforms. - Respond to incidents and alerts and perform root-cause analysis for network outages and performance issues.
- Use packet capture and network troubleshooting tools to diagnose complex connectivity problems. - Execute production network changes while minimizing business disruption. - Coordinate with ISPs, telecommunications carriers, hardware vendors, managed service providers, and other third-party network providers. - Partner with Network Engineering, Security, Cloud, Infrastructure and other technology teams. - Identify opportunities to improve monitoring, alerting, operational processes and network reliability. - Develop or improve network automation and operational runbooks where appropriate.
Skills and Requirements - 4–8+ years of enterprise Network Engineering / Network Operations experience, including senior or Level 3 escalation support in large, distributed environments. - Advanced knowledge of BGP, OSPF, routing, switching, LAN/WAN, SD-WAN, VLANs, Wi-Fi, firewalls, VPN/IPsec, DNS, DHCP and IPAM.
Strong experience with Cisco enterprise networking, including Cisco SD-WAN and Meraki; experience with Juniper, Aviatrix, Zscaler, wireless controllers, firewalls and VPN technologies. - Robust production troubleshooting across routing, connectivity, latency, failover, firewall, VPN and WAN issues; experience with Wireshark or equivalent.
- Experience with cloud connectivity across AWS, Azure or GCP, and monitoring/observability tools such as Solar
Winds, Splunk, Datadog and Pager
Duty. - Experience with Service
Now/ITSM, carriers, ISPs, vendors and managed network providers; strong incident management, RCA, documentation and communication skills. - Python, Power
Shell, Ansible, Terraform / Infrastructure as Code, network automation and automated runbooks. - Network observability dashboards, event correlation and self-service network capabilities. - Cisco ACI, Nexus, ASR, ISR, Catalyst, MPLS, VRF, VXLAN or EVPN. CCNP, CCIE, or equivalent advanced networking certification.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal employment opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
[email protected].
📌 Network Engineer (Vancouver)
🏢 Insight Global
📍 Vancouver