Become a key player in Takeda's digital strategies as the Senior Digital CX Lead based in Toronto. Enhance customer interaction and content effectiveness across platforms.This role entails the strategic adoption of customer engagement technologies while closely partnering with various teams. Focus areas include fostering the use of TakedaConnect, identifying prospects for improvement, and ensuring local execution aligns with global standards.Key Responsibilities:
Enable effective customer engagement through omnichannel strategies
Collaborate with teams for seamless content execution
Capture user feedback for capability enhancements
Support the deployment of AI-enabled solutions
Ensure compliance with local market content requirementsRequirements:
Bachelor’s degree in Business, Marketing or related
Over 7 years' experience in a relevant field
Expertise in customer engagement and MarTech platforms
Experience working with compliance and privacy regulations
Robust collaboration and improvement initiativesLead Takeda's digital customer experience initiatives in Toronto while driving impact through strategic engagement.#J-18808-Ljbffr

📌 Senior Role In Digital Cx At Takeda, Toronto (Canada)
🏢 Takeda Canada
📍 Canada