G-P is hiring a Director, Customer Success Managers to own gross and net retention across all named accounts over $75K. You will lead a global organization of CS managers, protect the customer base, manage renewals, and drive expansion through tiered playbooks and health signals.
Reporting to the VP, Global Customer Success, you will partner with multiple Directors and Operations to deliver predictable retention and scalable excellence worldwide. The role is remote-first with international scope.
J-18808-Ljbffr
📌 Director, Global Customer Success Remote Toronto
🏢 G-P
📍 Toronto