Project Coordinator - Product Support (Edmonton)

Project Coordinator - Product Support (Edmonton)

09 Nov
|
Ketek Group
|
Edmonton

09 Nov

Ketek Group

Edmonton

WHY JOIN US?!100% Employer funded health, dental, and vision coverageRRSP matching programCompetitive wages and flexible vacationFamily-operated businessRetention BonusKetek Group Inc:From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to clients throughout the region's oil and gas, mining, construction, and municipal sectors.POSITION BACKGROUNDThe Project Coordinator – Product Supportprovides essential project support to the Project Management team. Workingclosely with the Client Solutions team, this role contributes to thedevelopment of action plans and coordinates a variety of tasks, includingaddressing client requirements through Ketek equipment, supply chains, ordistribution channels. Key responsibilities include scheduling, documentationmanagement, administrative duties, and supporting business development in bothnew and existing regions. This role also involves managing client requests,balancing both internal and external responsibilities, and promoting Ketekproducts and services by identifying solutions that meet client needs.TheProject Coordinator works collaboratively with team members to ensure thehighest levels of customer satisfaction while supporting the success of fieldoperations. This position is accountable for ensuring projects are completedsafely, on schedule, within budget, and in compliance with applicablestandards, specifications, and regulatory requirements.CORE DUTIESBusiness DevelopmentProspect for potential clients and convert theminto increased business opportunitiesPresent new products and services to improveexisting relationships.Engage internal and external contacts.Establish and promote excellent relationshipsthrough clear and accurate communication.Attend project and onsite safety meetings asneeded to provide leadership and support for the project scope.Attend industry functions, including conferencesand association vents,



and contribute information and feedback on upcomingmarket trends to present to team members.Assist in product awareness on the Ketek websiteand through Social MediaAssist/Create targeted social media campaigns to drive traffic to the Company website and generate leads.Screen potential business deals by analyzing market strategies and evaluating optionsProject Support-ServicesCommunicate project details as required.Create travel and accommodationarrangements for field Employees for services.Ensure Employees are activatedon site (where required) and have completed site orientation(s).Maintain all site invoicingrequirements as directed by the Project Manager.Maintain project andadministrative files, including daily Labour, Equipment, and Materials(LEMs) and cost tracking sheets for invoicing and Client requests.Manage the resources to stay onschedule and/or monitor the deliverables.Support Project Managers in thepreparation of reports and site mobilization requirements.Coordinate material lists,shipping, receiving and procurement.Assist on handling issuesrelated to Ketek Group products and/or distributor products.Assist in resolving product-relatedissues by identifying and providing effective solutions for clientsDaily Project ManagementPromote and establish excellentclient-based relationship.Organize, instruct, and ensureprojects are completed in a safe manner, on time and on budget.Closely monitor job schedulesand budgets.Provide accrual and forecast reports to client when requested.Coordinate development ofmanuals, technical data, and sustainability reports.Assist in development ofquotations, research and development projects and bring forth creativeinitiatives.Actively strive to ensure a positive, secure work environment with high employee morale.Communicate proactively anyrisks or restraints with project stakeholders.Utilizing conflict resolution skills to address safety concerns from employees, subcontractors,



andgovernment agencies.Ensure that all of Companypolicies and Occupational Health and Safety regulations are being followed.Prepare information for invoicecreation and audit for accuracy prior to release.Other DutiesActively engage in leadership and professionaldevelopment opportunities throughout the year to support continuous growthSubmit timely reportsand prepare presentations/proposals as assigned.Successfully complete safety training asrequired on an ongoing basis.Observe all safety proceduresand use proper Personal Protective Equipment.Ensure that all of Companypolicies and Occupational Health and Safety regulations are followed.Represent the Company in a light that iscommensurate with the values of Management and the Corporate Vision andMission Statements.Duties,responsibilities and activities may change or new ones may be assigned at anytime with or without notice.QUALIFICATIONS AND SKILLSRequiredMinimum 2 year of administrativeexperience.Minimum 2-year experience with related industrialsectorValid Class 5 Drivers License and clean drivers abstractHigh School diploma and secondary education(Degree or Diploma).Fluent in the English language(reading, written, spoken).Ability to deal with the publicin a positive, courteous, and respectful manner.Ability to handle multipletasks and frequent demanding deadlines.Strong work ethic andorganizational planning skills with attention to detail.Ability to work independentlyor as part of a team.Effective verbal and listeningcommunication skillsStrong work ethic and organizational planningskills with attention to detail.PreferredPost-secondary education or a trade/technicalcertificate.A minimum of 2 years of experience within KetekGroup Inc.Experience and knowledge of Company equipment (or similar).Intermediate MS Office skills (Excel, Word,PowerPoint)Management experience in related sectors,environmental, industrial, developmentWORKING CONDITIONSPhysical DemandsRegularly required tostand/sit, talk/hear, use hands/fingers to operate a computer andtelephone, stoop, and kneel.Prolonged exposure to computerscreens.Work EnvironmentOffice environment (90%), fieldenvironment (10%).May be required to workweekends and outside of regular office hoursMay be required to travel formeetings, conferences, and related business activities.On call 24/7Pre-Access drug and alcoholtesting may be required for client site specific visit

📌 Project Coordinator - Product Support (Edmonton)
🏢 Ketek Group
📍 Edmonton

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