Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
Internet
MS Excel
MS Windows
MS Word
SAP (FI/CO / HR / MM / OT SD)
Type of experience
Call centre
Area of work experience
Marketing
Specialization/experience (business sales and services)
Distribution
Additional information
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks
Personal suitability
Punctuality
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Quick learner
Perks
Health advantages
Dental plan
Health care plan
Paramedical services coverage
Vision care advantages
Financial benefits
Registered Retirement Savings Plan (RRSP)
Long term benefits
Long-term care insurance
Other benefits
Free parking available
📌 Order Clerk Customer Services London
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