Serve TD customers in Coquitlam using Korean language skills, accurate transaction processing, and practical banking guidance. This is a 15-hour role.

As a Customer Experience Associate, you will support TD Canada Trust customers through personal and commercial banking services. Use customer experience skills, discretion, and communication abilities to understand needs and recommend suitable solutions. The position requires organized administration, time management, and accurate execution across changing priorities.

Key Responsibilities:

• Process deposits, withdrawals,
  
  
  
  and bill payments accurately
• Understand customer needs and recommend appropriate banking solutions
• Resolve concerns and escalate non-standard activities when necessary
• Promote banking solutions and complete business processes promptly
• Deliver quality experiences and recommend operational improvements

Requirements:

• High School diploma or one-plus years relevant experience
• Undergraduate degree or equivalent considered an asset
• Knowledge of Word, Excel, Outlook, and internet tools
• Robust organizational, planning, and time management skills
• Korean language skills considered an asset

Apply Korean communication, transaction accuracy, and customer experience skills while supporting TD banking solutions in Coquitlam.