09 Nov
|
GEODIS
|
Brougham
Support GEODIS customers through responsive order processing, shipment tracing, and courteous service in a warehouse-connected customer service role.
As a Customer Service Representative, you will manage inquiries, orders, complaints, and account administration for GEODIS customers. The work connects warehouse operations with customers, transportation departments, and office teams. You will also maintain records, verify invoices, and coordinate service requests.
Key Responsibilities
- Respond to customer inquiries by phone, email, or in person
- Process orders, receipts, paperwork, and customer file updates
- Coordinate last-minute shipping requests with transportation departments
- Trace shipments and notify customers about merchandise activity
- Verify invoices and report customer feedback to management
Requirements:
- High school diploma or GED equivalency
- Minimum six months of related experience or training
- Microsoft Outlook, Word, and Excel experience
- PC literacy and warehouse management systems experience preferred
- Ability to write reports and business correspondence
Apply customer service, order processing, shipment coordination, and Microsoft Office skills within GEODIS logistics operations.
📌 Warehouse Customer Service Representative (Brougham)
🏢 GEODIS
📍 Brougham