Lead change enablement and business readiness at Manulife, connecting transformation strategy with process improvement and practical adoption. The role is hybrid. As Director, Change Enablement & Business Readiness, you will lead people and business-readiness dimensions across significant transformation initiatives. Partner with business and functional leaders to assess impacts, align interventions, and prepare teams for sustainable adoption. Apply change management, process improvement, and transformation-execution expertise. Key Responsibilities:

Lead integrated change strategy and business readiness planning Assess impacts, readiness gaps, adoption risks, and organizational risks Translate future-state designs into executable business change Advise leaders on decisions, accountabilities, communications,



and actions Build change capability through coaching, tools, and guidance Requirements:

Significant change management or transformation delivery experience Experience translating process or technology transformation into readiness plans Knowledge of impact assessment, engagement, communications, learning, and adoption Solid process-improvement, analytical, facilitation, and executive communication capabilities Experience influencing senior stakeholders in complex organizations Bring change leadership, process improvement, and business-readiness expertise to help Manulife sustain transformation outcomes across its organization.

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📌 Director Change Enablement and Readiness (Toronto)
🏢 Manulife/John Hancock
📍 Toronto