Sr. Mainframe Developer/LeadCognizant’s Digital Engineering practice is seeking a highly qualified Sr. Mainframe Developer/Lead with min 10+ years’ experience developing and building high-performing, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Our engineers have a passion for high-quality, reliable, and maintainable code. You will work side by side with product managers, designers, and clients, making decisions together to quickly deliver valuable working software to clients and their users. Our engineers are agile and retrospective, and not afraid to identify what we’re doing wrong, so we can fix it, and what we’re doing right, so we can improve on it. Above all, we judge success by the success of our team and the happiness of our customers.Location:Toronto, ON, CANADA (Onsite)You must be legally authorized to work in the USA without the need for employer sponsorship, now or at any time in the future.Roles/Responsibilities:Manage and oversee IT Service Management processes to ensure effective and effective service delivery.Coordinate with cross-functional teams to resolve complex technical issues related to DB2, IMS DB, JCL, and Cobol.Implement best practices in IT service management to enhance operational efficiency and customer satisfaction.Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.Develop and maintain documentation for service management processes and procedures.Collaborate with stakeholders to understand business requirements and align IT services accordingly.Ensure compliance with industry standards and regulations in the Cards & Payments domain.Provide technical guidance and support to team members to enhance their skills and knowledge.Lead initiatives to automate and streamline service management processes for improved efficiency.Conduct regular reviews of service performance and present findings to senior management.Drive continuous improvement initiatives to enhance service quality and customer experience.Foster a culture of collaboration and innovation within the team to achieve organizational goals.Manage vendor relationships to ensure timely delivery of services and support.Required Qualifications:Coordinate with cross-functional teams to resolve complex technical issues related to DB2, IMS DB, JCL, and Cobol.Implement best practices in IT service management to enhance operational efficiency and customer satisfaction.Manage and oversee IT Service Management processes to ensure efficient and effective service delivery.Provide technical guidance and support to team members to enhance their skills and knowledge.Lead initiatives to automate and streamline service management processes for improved efficiency.Canadian Pay Transparency StatementWe regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between$ 71,100 – 112,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.#J-18808-Ljbffr

📌 Sr. Mainframe Developer/Lead - C$71,100 - C$112,000 A Year (Toronto)
🏢 Cognizant
📍 Toronto