Use French and English communication skills as a Bilingual Parts Support Analyst in Calgary, supporting PBS clients through multiple channels.PBS Systems seeks an organized analyst for its Client Services team. You will provide bilingual knowledge to clients contacting the call center about issues or services. The work includes immediate solutions, escalation when necessary, and professional support across phone, email, and live chat.Key Responsibilities:Handle incoming client issues, concerns, and requests professionallyLog customer interactions within the ticketing systemEscalate matters to other departments when requiredCollaborate across groups to streamline service deliveryKeep current with software enhancements and new releasesRequirements:High school diplomaValid driver's licenseClear qualified communication in French and EnglishExcellent Microsoft Windows, Outlook, Excel, Word, and Teams skillsStrong decision-making, analytical, organization, and time-management abilitiesBring bilingual communication, customer support, ticketing, and analytical skills to PBS Systems' Calgary Client Services team.

📌 Bilingual Parts Support Analyst (Calgary)
🏢 Canadian Inclusion
📍 Calgary